TERMS & CONDITIONS
Prices
All prices displayed are quoted in IDR (Indonesian Rupiah). All transactions will be made in IDR (Indonesian Rupiah) from all available payment methods.
All prices for villa accommodation are includes the following, unless otherwise specified in the specific rental conditions:
- Use of a fully-equipped and furnished villa including in-villa staff for the duration of the period specified in the booking confirmation.
- Value Added Tax (VAT) and Service Charge.
- Breakfast (if any).
- Welcome drinks and refreshments.
- Cost of electricity, water supply and LPG, internet Wi-Fi and TV satellite/cable channels subscriptions or streaming (if any).
- Villa maintenance cost including swimming pool and gardens (if any).
All prices for villa accommodation are NOT includes the following:
- Airport return transfers.
- Client’s personal expenses.
- Local or IDD phone calls.
- Travel insurance and any other personal liability insurance.
- Any optional services not previously specified and billed.
On Hold Request
Client are able to put villa accommodation “on hold” and request the dates for the villa accommodation be reserved for the Client for up to 48 hours. If the Client wishes to proceed with the booking we will issue an invoice for the Client to complete the payment. In the event the Client does not confirm the booking within 48 hours, the dates on hold shall be released.
Booking Procedures
M Villa 318 Canggu requires confirmation from the Client and a deposit to be settled thru our payment system to confirm the reservation. The standard payment terms are 50% deposit payable at the time of booking, and 50% balance payable 60 days prior to arrival (unless otherwise stated in the specific booking conditions).
Booking Conditions
The Client must be at least eighteen (18) years of age. The villa accommodation is provided for the sole purpose of tourism only and any commercial use of the property is strictly forbidden. The Client represents and guarantees that he or she is renting the villa accommodation for the purpose of tourism only and under no circumstances may he or she establish residence at that address. The Client must accept that it is solely responsible for compliance with any and all laws, rules and regulations that may apply to its use of villa accommodation.
We reserve the right to terminate your stay in the event that the Client’s behavior or that of an accompanying guest is such that it is likely to cause distress, damage, danger or annoyance to other guests, staff, property or any third parties. If the Client or accompanying guest are prevented from travelling because in the opinion of any person in authority you or a member of your party appear to be unfit or likely to cause discomfort or disturbance to other parties, we will have no further liability to complete Client’s booking arrangements. M Villa 318 Canggu will not be liable for any refund, compensation, or any additional costs incurred by the Client. BdR does not accept any liability for the behavior of others staying at our villa accommodation.
Clients and or their accompanying guests shall not disturb, endanger, or inconvenience neighbors, nor use the premises for any unlawful purposes, nor violate any law or ordinance, nor commit waste or nuisance on or about the premises. Any inappropriate or destructive behavior could result in the eviction of the entire Client’s party without refund.
The arrangement of the villa accommodation keys is always be a responsibility of the Client. The keys should be either collected from the in-villa manager unless stated otherwise at the time of check-in. At the time of check-out, it is the Client’s responsibility to return the keys to the same place where it’s collected.
Payment Procedures
The Client must responsible for the payments of all rental costs and for compliance with these terms and conditions.
A 50% deposit of the total price of your villa accommodation is required at the time of reservation, with a 50% remaining balance due 60 days before check-in date (unless otherwise specified in the specific rental conditions). If the remaining balance is not paid 60 days before check-in date, we reserves the right to retain the deposit, cancel the booking and applying the cancellation charges.
Where the booking is made less than 60 days before check-in date then the full payment is due immediately to confirm the reservation.
Payment Methods
All payments are made through our management company BALI dELUXE RENTALS (BdR). Payments for deposit or full payment can be made via the following methods:
- Credit card (VISA or Master Card) via Online Payment. An invoice of deposit or full payment in IDR at the time of reservation will be sent to Client’s email along with a link to access the online payment. A 3% credit card handling fee is applied when payment is made thru VISA or Master Card credit card.
- Credit card (AMEX) via Online Payment. An invoice of deposit or full payment in IDR at the time of reservation will be sent to Client’s email along with a link to access the online payment. A 5% credit card handling fee is applied when payment is made thru AMEX credit card.
- Bank Transfer. An invoice of deposit or full payment in IDR will be sent to Client’s email along with BdR IDR bank account details. Client is responsible for all bank transfer fees.
Cancellation of Booking by Client
Cancellation made of a confirmed booking, the following penalties will commonly apply:
- A 50% deposit of the total rental amount will be forfeited if the cancellation is made more than 60 days before check-in date (unless otherwise stated in the specific booking conditions).
- Up to 100% of the total rental amount will be forfeited if the cancellation is made between 1 and 59 days before check-in date (unless otherwise stated in the specific booking conditions).
Cancellation of Booking by Provider
In the unlikely event that circumstances beyond our control necessitate the cancellation of your booking we shall use our best endeavors to promptly refund all payments paid and M Villa 318 Canggu shall not be liable for any additional compensation.
Number of Guests
The number of guests staying at the villa accommodation cannot exceed the maximum number of guests published on the listing (unless otherwise stated in the specific booking conditions).
Property Damage
Any damage of the villa accommodation caused by Client must be reported to the villa manager immediately and any cost of damage must be paid by the Client. If you are staying with children, please be alert that they do not use crayon or pen on cushions and sofas and fabric stains cannot be repaired. The Provider may wish to charge the Client the cost of replacement. The Client is responsible for leaving the villa accommodation in good order and in a clean condition as when the Client check-in. The Client further responsible to pay for any damages or losses incurred during their stay in the villa accommodation. The Provider reserves the right to evict the Client if the Client or accompanying guest has caused excessive damages.
Force Majeure
M Villa 318 Canggu does not accept liability in any circumstances where performance and/or prompt performance of our obligations is prevented as a result of war, riots, civil strife, terrorist activities, natural disasters, industrial disputes, fire, nuclear explosion or adverse weather conditions.
Security during the Stay
All baggage and personal belongings retained at the villa accommodation are at the Client’ risk. Client is advised to secure valuables and personal items in the safety boxes (mostly available) when the Client is not in the villa and at night.
M Villa 318 Canggu have private swimming pool. The swimming pool is used entirely by the Client and accompanying guests at their own risk. To avoid accidents, we advise Client to stay careful when using the pool. Please be advised that M Villa 318 Canggu do not equipped with pool fences so children in the swimming pool area should be supervised at all times. A pool fence can be arranged at an extra cost. The Client hereby releases M Villa 318 Canggu, of any claims, demands, debts, contracts, expenses, causes of action, lawsuits, damages and liabilities, of any kind with respect to personal injury while using the swimming pool within the grounds of the villa accommodation.
By law in Indonesia, all guests must be registered with the local authority within 24 hours of arrival at their destination. A copy of each guest's passport is needed upon registration.
Waiver & Release from Liability
M Villa 318 Canggu is not liable for loss, damage of property, to or of Client or accompanying guests. The Client assumes any risk, and takes full responsibility and waives any claims of personal injury, death or damage to personal property associated with the stated villa accommodation including but not limited to man-made hazards associated with the villa accommodation such as slippery shower basins, tubs, swimming pool facilities and natural hazards such as holes, ditches, fallen trees, branches, and or other irregularities in terrain and using the terrain including walking, jogging, biking or related activities. The Client hereby waives and releases, indemnifies, hold harmless and forever discharges M Villa 318 Canggu and its staff and employees from any and all claims, demands, debts, contracts, expenses, causes of action, lawsuits, damages and liabilities, of every kind and nature, including claims of M Villa 318 Canggu or their staff/employee, whether known or unknown, in law or equity, that the Client ever had or may have arising from or related to participation in any of the events or activities, and for the duration of the stay at the stated villa accommodation.
***End of Terms and Conditions***
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